IntelesysOne has, from day one, committed ourselves to providing our clients with unparalleled customer satisfaction.  We recognized at the beginning that we could not be a successful provider of any solution to our customers without first listening to their exact needs and tailoring our entire process around the individual requests of each and every client.  Regardless of how high the quality of a product may be, or how cutting-edge the technology surrounding it is, neither matters in the absence of the value it would bring to the organization considering investing in it.

There is no cookie-cutter approach to the art of ensuring our clients' satisfaction.  It is the focus we impart on each task and project to ask, listen, and respond clearly to the needs of the businesses seeking our guidance and support in technology and communications.  Just as crucial to ensuring our high level of service is that we go beyond just learning what each client needs, but why they need it and what they hope to accomplish by implementing such a solution.  In doing so, we can often identify areas in the process that improve our client's overall position, satisfy their immediate needs, and prepare them so that they are in an advantageous situation to take on future challenges.

This nearly-obsessive focus on the fulfillment of our clients' needs has never been more apparent than now.  Regularly since 2007, ShoreTel – a company who itself has a strong focus on customer satisfaction – has openly recognized IntelesysOne for our loyalty to the ideals of putting the needs of our clients first and foremost.  Most recently, IntelesysOne garnered the acknowledgement from both ShoreTel and AT&T, separately, of a customer satisfaction rating of higher than 95%.

We wish to offer our clients sincere thanks for openly sharing the emphasis we've placed on them and we vow to continue our (sometimes fanatical) pledge to offer our customers nothing but the best in service and support.

Thank you, from all of us at IntelesysOne.