Outsourced IT Services
The Comprehensive IT Management solution by Intelesys offers a 360-degree answer to your organization’s IT talent needs. Through a user-centric approach, we deliver a consistent, predictable, and efficient IT environment that focuses on the user experience. We ensure you receive a totally-aligned solution, all while being supported by a team that makes people, not devices, our top focus. Key features include:
Intelesys White Glove Onboarding w/ IT Environment Audit
Exhaustive 300-point assessment of network state, discovery, best-practice implementation
with full analysis report and briefing
Asset tagging, tools deployment, end-user training, and services migration
Comprehensive IT Management, per user
Support for all end user issues by phone, email, and more
Onsite assistance as needed to remedy more advanced requests
24/7 monitoring and support access to managed user devices
Patching and security hardening of all supported devices
Virus and malware protection + enterprise licensing on all supported device
Web protection and content filtering + enterprise licensing on all supported devices
Spam and email threat protection + enterprise licensing on all organization email accounts
PLUS:
Dedicated Account Manager for goal alignment, strategy, planning, and escalation
Full management and support of organization infrastructure, including servers, switches, routers,
firewalls, wireless access points, and more
Complete technology vendor management – make us your first call and we’ll handle the resolution
Customized IT strategy developed with your team to meet your organization’s changing needs
and allow for short- and long-term budgeting
Regularly-schedule Business Technology Review meetings to ensure our alignment with your goals
Full, anytime-access to all documentation, inventory records, and other data we maintain
An average on-staff IT support technician costs |
Intelesys Comprehensive IT Management is over 55% more affordable |